Terms & Conditions

Booking Terms

1. Deposit and Payment

All deposits, as outlined below, are non-refundable. Payment options include bank transfer or cheque submission upon completion and return of the booking form. Confirmation of your booking is contingent upon the clearance of the deposit payment through the bank. Provisional bookings will be held for three weeks and will be released without further communication thereafter.

2. Final Payment for Buildings and Activities

Full payment for buildings and activities is due no later than 28 days before the date of arrival. Key safe codes will be sent 24 – 48 hours prior to arrival, but only after payments have cleared.

3. Insurance

The group leader is responsible for booking insurance. In the event of cancellation within one month of the booked date, the full payment is required.

4. Additional Costs

Ensure all buildings are left clean and tidy, with heating controls returned as found. Failure to comply may result in an additional cost of £50.

5. Price Changes

Prices are subject to change based on increased site expenses.

6. Arrival and Departure

Visitors are welcome from 5 pm on the day of arrival. All visitors, including leaders, must vacate the premises by 4 pm on the day of departure. Bookings made within the 28-day period require full payment at the time of booking.

7. Exception for DofE Camps

The 4 pm departure time does not apply to DofE camps.

8. Contact Information

If you have any questions or concerns about these Booking Terms and Conditions, please contact us at manager@guysfarm.org.uk.